Privacy Policy

Priority One Services, Inc. ("Priority One Services," "we," "us," or "our") operates the website p1service.com and provides heating, cooling, and plumbing services to customers in the Greater Boston area. This Privacy Policy explains how we collect, use, and protect the information you provide to us, including through our website contact form, by phone, and by text message (SMS).

Information We Collect

When you contact us through our website, by phone, or by text message, we may collect your name, phone number, email address, mailing address, and the details of your service request or message.

How We Use Your Information

We use the information you provide to respond to your inquiries, schedule and provide the heating, cooling, and plumbing services you request, and communicate with you about your service requests.

SMS / Text Messaging

Priority One Services, Inc. may use SMS text messaging to communicate with customers regarding their service requests and other customer-care matters. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of receiving text messages from us. Reply HELP for assistance. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

How We Protect Your Information

We take reasonable measures to protect the information you provide to us and do not sell your personal information.

Contact Us

If you have questions about this Privacy Policy, please contact Priority One Services, Inc. at 47 High Street #22, Medford, MA 02155, by phone at (781) 628-7887, or by email at info@p1service.com.

Last updated: September 25, 2026